Privacy Policy

This Privacy Policy explains how VaultBag, operated by GROUP KLOUBE SOLUTIONS LLC ("we," "us," or "our"), collects, uses, shares, and protects your personal information when you visit or make a purchase from vaultbagshop.com (the "Site"). By using the Site, you agree to the practices described in this policy.

Information We Collect

We collect information you provide directly to us and information collected automatically when you use the Site.

• Information you provide: name, email address, shipping and billing address, phone number, and order details when you make a purchase or contact us.
• Payment information: processed securely by our payment providers. We do not store full payment card details on our servers.
• Automatically collected information: IP address, browser type, device information, pages viewed, and browsing behavior, collected through cookies and similar technologies.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support marketing. You can control or disable cookies through your browser settings, though some features of the Site may not function properly without them. Where required by law, we request your consent before placing non-essential cookies.

How We Use Your Information

• To process and fulfill your orders, including shipping and payment.
• To communicate with you about your orders, requests, and customer support.
• To send marketing communications where you have consented or where otherwise permitted by law.
• To improve and secure our Site, prevent fraud, and comply with legal obligations.

Legal Basis for Processing

Where applicable law requires a legal basis for processing your personal data, we rely on: the performance of a contract (to fulfill your orders); your consent (for marketing and non-essential cookies); our legitimate interests (to operate, secure, and improve our business); and compliance with legal obligations.

How We Share Your Information

We do not sell your personal information. We share it only with trusted third parties who help us operate our business, including:

• Shopify, which powers our online store and processes order and account data on our behalf.
• Payment processors, which securely handle your transactions.
• Shipping and fulfillment partners, which deliver your orders.
• Analytics and marketing providers, which help us understand and improve the Site.
• Authorities or legal parties, when required by law or to protect our rights.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements. When your data is no longer needed, we securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. Where required, we implement appropriate safeguards to protect your data in connection with such transfers.

Your Rights in the European Union (GDPR)

If you are located in the European Union, you have the right to access, correct, update, or request deletion of your personal data. You also have the right to object to or restrict processing, the right to data portability, and the right to withdraw consent at any time. You may lodge a complaint with your local data protection authority.

Your Rights in the United Kingdom (UK GDPR)

If you are located in the United Kingdom, you have the same rights described above under the UK GDPR and the Data Protection Act 2018, including access, rectification, erasure, restriction, objection, and data portability. You may lodge a complaint with the UK Information Commissioner's Office (ICO).

Your Rights in the United States (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, use, and disclose; the right to request deletion of your personal information; the right to correct inaccurate information; and the right to opt out of the sale or sharing of your personal information. We do not sell your personal information. You will not be discriminated against for exercising these rights.

How to Exercise Your Rights

To exercise any of the rights described above, please contact us at support@vaultbagshop.com. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any questions or privacy requests, contact us at support@vaultbagshop.com or by mail at GROUP KLOUBE SOLUTIONS LLC, 9380 SW 72nd St, Suite B 214, Miami, Florida, 33173, United States.

Last updated: July 28, 2026